Support

DURRIDGE offers a variety of support options. Each is explained in detail below.

User Support Forum

Visit our User Support Forum and participate in discussions with DURRIDGE customers and staff.

Product Manuals

All product manuals are in PDF format unless otherwise stated. PDF manuals may be viewed using Adobe Reader.

User's Manuals

RAD7 User's Manual (English) Updated December 28, 2011

RAD7 User's Manual (Spanish) Updated January 11, 2012

RAD H₂O User's Manual

RAD AQUA User's Manual

AMS Stainless Steel Soil Gas Probe User's Manual

Regular Steel Soil Gas Probe User's Manual

Duty Cycle Controller User's Manual

CO₂ Logger User's Manual

BIG BOTTLE RAD H₂O User's Manual

Range Extender User's Manual

Additional Documentation

DURRIDGE Product Guide

RAD7 Brochure

RAD7 Bluetooth Connectivity Guide

Wireless Infrared Printer Manual (Chamjin I&C)

Software Documentation

CAPTURE User's Manual (HTML)

CAPTURE User's Manual (PDF)

Support Contacts

General Product Support

For help using the RAD7 and RAD7 accessories, please refer to the discussion on our customer forum, to our product manuals, or email support@durridge.com

Service

For hardware repairs and calibration email service@durridge.com

Software Support

For help with CAPTURE, DURRIDGE Terminal, and DURRIDGE Translator software email software@durridge.com

Sales

For purchasing inquiries email sales@durridge.com

CE European Compliance Information

Dr. Martyn J. Key, c/o Radiansa Consulting S.L.
Montcalm 20-22, 17006 Girona, Spain
Phone: +34 972 243232

Research Papers

All research papers are in HTML format unless otherwise stated. PDF copies are available upon request and may be viewed using Adobe Reader.

Featured Articles

The following articles explore specific advantages of DURRIDGE products.

Technical Note: Thoron Calibration (HTML)

When calibrating an instrument for thoron measurement, it is necessary to use a thoron sample of known strength and to account for its short half life.
By Dr. Derek Lane-Smith. © 2012 DURRIDGE Co. Inc.

Application Note: Sniffing for Thoron (HTML)

Sniffing for thoron with a RAD7 is the quickest way to locate a radon point of entry.
By Dr. Derek Lane-Smith. © 2011 DURRIDGE Co. Inc.

RAD7: How Technology Translates to Performance (HTML)

The RAD7's method of measuring radon allows it to be used repeatedly without requiring an excessive recovery time between separate measurements.
By Dr. Derek Lane-Smith. © 2011 DURRIDGE Co. Inc.

Soil Gas Measurement (HTML)

This article explains how a soil probe is used with a RAD7 to measure radon concentrations in soil gas while preventing the sample from being diluted by outside air.
By Dr. Derek Lane-Smith. © 2011 DURRIDGE Co. Inc.

Additional Research

Using a Silicone Diffusion Membrane for Continuous ²²²Rn Measurements (External Link)

Full title: A Novel Method Using a Silicone Diffusion Membrane for Continuous 222Rn Measurements for the Quantification of Groundwater Discharge to Streams and Rivers.
By Harald Hofmann, Benjamin S. Gilfedder, and Ian Cartwright. © 2011 American Chemical Society

Research papers will be added as they become available. Please contact us if you have used DURRIDGE products to conduct research and would like to submit technical reports to our collection.